So I am expected to believe that a SAFETY issue (back up cameras are required on all new cars as a safety requirement) has NO ETA for operation on a 65K dollar brand new car? Bullshit! So I went to the MBUSA website and entered my VIN. I asked how long will that take and was told by Joe Drewes it could be a day, a week, a month, 6 months- he didn't know. So when I questioned this I was told it was repositioned instead of replaced- so why the 8 day wait? I was also told the back up camera has a recall and there would be an "over the air" software update and it would update on its own while driving it.
I know this because my SunPass sticker was still on the car. I went back, picked up car and the windshield was not new. So the 8 days of waiting was for a "new" windshield. I took it back, got a loaner car for another 8 days, and was told it was the windshield. Supposedly they did a software update for the camera but it is still not working as of this review (Jand we bought the car July 2, 2021). I picked it up and much to my surprise the noise was still there and the back up camera still did not work.
They said they calibrated it and the noise was gone. We took it back, got a loaner car and after 2 days they said it was the sunroof. We had a high pitched ringing noise in the car when driving over 60 MPH and the back up camera stopped working. To say that we are disappointed with the experience of purchasing our first Mercedes is an understatement! The first time we drove it off the lot after we purchased the vehicle the trouble began. Clean CARFAX.2023 Land Rover Defender 110 V8 4WD 8-Speed Automatic 5.0L V8 Santorini Black MetallicThis vehicle Includes the Followi. Located in Daytona Beach, FL / 50 miles away from Orlando, FLĬARFAX One-Owner.
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